We value our clients and we show this by the number of guarantees or securities that we assure all those that want to work with us. Your safety comes first and we ensure that all our dealings are safe and secure because the internet can be one bad place. Therefore, when you place your order, be certain that your private information will remain private without any security breaches. Here are some major guarantees you should be aware of as you transact with us:
POLICY ON PRIVACY
When you visit our website, we make it a point to protect your privacy. We only use the personal information you provide when filling out the order form to contact you about your order. We never sell or share your personal information with anyone else.
POLICY OF REFUNDS
If there was a payment error (identical orders, double payment, etc.) or we were unable to process your order, you may be eligible for a full refund. Furthermore, if you cancel your order before it is assigned to a writer, you will receive a complete refund.
You’ll get a 70% refund. If a writer is assigned to your order and less than half of it has been completed because a writer has begun working on your order and should be compensated for their effort and time.
If a writer is assigned to your order and more than half of the order has been completed, or if we are unable to provide you with a suitable writer to revise your paper, you will be able to receive 50% of your money back. We will not be able to refund in any other circumstances in order to prevent abuse of the facility. See our money bank guarantee under our Terms and Conditions for more information on our refund policy.
POLICY OF REVISION
We are conscientious about our work and strive to meet all of your requirements by getting it right the first time. If, for any reason, you are dissatisfied with our work, you may request a revision of your order. We believe that the customer is king, so we offer unlimited revisions to our customers.
Our standard revision policy requires a minimum of 12 hours to complete, but if the revision is minor, we revise immediately and return the work. Please include as many details as possible with your order to avoid the need for revisions. Also, ensure that you provide correct instructions the first time you place your order, as any changes will result in additional payment.
TIME OF DELIVERY
We take delivery time very seriously because we know how important it is to you. We complete 99.9% of orders placed with us well ahead of the deadline you set. In an ironic twist, some unforeseen circumstances may cause the order to take longer than expected; in such a case, we will notify you promptly and make every effort to keep any time spent past the deadline to a minimum.
We also advise our clients to check their spam folders because notification emails are sometimes automatically routed there. To download the final files, log in to our website with your credentials and navigate to your account area. From there, you can download the final files. If you are unable to download the completed paper, we can send it to you via the email address you provided.
THE SECURITY OF YOUR CREDIT CARD INFORMATION
On this site, we do not collect, sell, or share your credit/debit card information. Your privacy is extremely important to us. As a result, payments are processed securely through the dependable and trusted card checkout payment system, with which you share only your email address. We’ve also encrypted our website to make it more secure. We run routine maintenance to ensure that our payment gateways are always up to date and free of all malware and other internet viruses.